Refund policy

Return & Refund Policy

Thank you for shopping with IRONIC . We want you to be completely satisfied with your purchase. Please read our Return & Refund Policy carefully.

Returns

We accept returns within 2 days of delivery.

To be eligible for a return:

•  The item must be in its original packaging

• Proof of purchase (receipt or order confirmation) is required

How to Initiate a Return

To start a return, please contact us at ironicracks@gmail.com with:

• Your order number

• Reason for return

• Photos (if the item is damaged or incorrect)

We will provide return instructions once your request is approved.

Return Shipping

• Customers are responsible for return shipping costs unless the item was defective, damaged, or incorrect.

• Shipping costs are non-refundable.

• We recommend using a trackable shipping service.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved:

• Refunds will be processed to your original payment method

• Please allow 10-15 business days for the refund to appear, depending on your bank or payment provider

Exchanges

We only replace items if they are defective or damaged.
If you need an exchange, contact us at ironicracks@gmail.com

7. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please notify us within 2 days of delivery with photos, and we will resolve the issue promptly.

8. Contact Us

If you have any questions about our Return & Refund Policy, please contact us at:

Email: ironicracks@gmail.com